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We are proud to share the following selection of Testimonials and Thank you Messages sent to us from families following the funeral service of their loved one.



For privacy reasons names have not been published.


Thank you so much for your kindness, consideration and professionalism when dealing with our Mum's funeral. You made a difficult period so much easier to bear. We, the family and friends of --- thought the service was lovely and the chapel was perfect.

Mum would have been very pleased! With love and best wishes from ---



Thank you for all for your exceptional guidance, support and service provided for the final farewells of both Mum and Dad. Your genuineness is so clear. For you it is much more than a well delivered service.



I would like to take this opportunity to thank you for your services regarding the management and outcome of my mother’s funeral. You helped us through a very difficult time with your professionalism and personable manner. I have to say, nobody could have done a better job and we are so grateful. I would also like to add how beautiful Mum looked, so natural and so like she used to look. You cannot know how much that meant to me after years of seeing her struggle and all she went through. To see her peaceful and "normal" again has left me with an image and feeling I cannot begin to explain. Our family have had many complimentary comments and we have strongly recommended you to those who have enquired.



A heartfelt thank you for your care and personal attention when my sister died. No detail was too small to be overlooked and you provided a much appreciated emotional comfort to us. The accompanied cremation was a new experience for my husband and I; your calmness, respect and warmth was so reassuring. The care with which you placed the yellow roses on the casket and included one for her second husband was just so sensitive. Thank you for gently leading us through this new experience.The service was everything I could have wished for and it was an awesome tribute.



Special thanks for your care and also for helping us arrange such a lovely farewell. Your attention to details was exceptional and it made this difficult time so much easier.



My sincere thanks for the professional and personal handling of my husband’s funeral, we have been very impressed. Words cannot express our sincere gratitude to you for all you did for us at our saddest time. You certainly made the funeral much easier for us all.



Thank you for everything you and your colleagues did to help us farewell out little boy. Your professionalism, sensitivity and generosity was outstanding – such acts of compassion really do help ease some of the pain during a dreadful time.



Thank you so much for making Nan’s funeral such a beautiful occasion, it was a lovely day. I appreciate all of your professionalism and kindness at such an emotional time. Thank you for all your support and meeting all our needs in the past week. Your professionalism and personal support was greatly appreciated. Because of Nielsen Funerals we were able to give our Mum and Nanna a great send off!



Thank you for the support and help with my husband’s funeral. Your attention to detail, caring and manner have been wonderful. I have had so many people comment on how special the day was. Thank you very much.



With heartfelt thanks from all our family for all you did to ensure Mum’s funeral service was a fitting tribute to her. We were very grateful for all your diligence and attention to detail which assisted us in our time of need. You have a wonderful team of caring people and from the bottom of our hearts we say thank you. Thank you for your care and professionalism during this time. You made it all so much easier for us!



We just wanted to express our sincere thanks to you for the great care, professionalism and sensitivity you have shown us. Nothing was too much trouble and it made these difficult times easier knowing Nielsens had things so well organised.



Our sincere and heartfelt thanks to you all for helping us to make our Mum’s funeral such a special and perfect celebration of her life. Your help, kindness and caring will not be forgotten. With much appreciation for everything.



Thank you for your caring assistance with the funeral arrangements and helping make the process stress free. The actual day was a beautiful and perfect farewell and it would not have happened without you and your wonderful staff.



I am writing to thank you for conducting my brother’s funeral service last Friday. Your attention to detail with such kindness and understaning was wonderful. Thank you for your kindness, guidance and thoughtfulness and for the wonderful way that you handled my Mum’s funeral. It made us feel good at a very sad time. It takes a special person to do what you do and you do it so well.



Thank you for your kindness, care and thoughtfulness over the last week. You made me feel as though Mum and I were the most important people in the world. I would like to sincerely thank you for the way in which you organised and coordinated my father’s funeral. Your attention to detail was outstanding and everything on the day went perfectly as planned. In particular I want to thank you for the excellent job you did on the order of service as well as the extra stop outside Dad’s “former home” as part of the funeral procession. The work you do is very much appreciated. Thanks again.



Thank you so much for the professional, comforting and supportive services provided to us. You and your team delivered well beyond our expectations. Many thanks for the love and care shown to us on the day of Mum’s funeral. We could not fault any part of it! Again our sincere thanks for your thorough and sensitive management, support and guidance at such a time. We have told many of our friends of our satisfaction beyond our expectations for both Mum and Dad’s very different departures.



I wish to thank you and your staff I met for the way you helped me through the passing of my husband. I felt at ease and comfortable from the day I first met you. Thank you again.



Thank you for your thoughtful efforts and acts of kindness in supporting us through the preparation and funeral for my mother. You made what could have been a difficult time into an experience that enabled us to celebrate her extraordinary life and I am very grateful for the ways you did this. Thank you!



Many thanks for all you did to help us when my husband died. We all appreciated your thoughtfulness and professional manner throughout, your helpful advice, patience and sensitive understanding. I was grateful too for your continued support later, with various queries about what had to be done next etc. Thank you!



I just want to thank you and your staff for how wonderfully you looked after my Mum in organising my Nan’s funeral. Your care and attentiveness meant so much to me as I couldn’t be closer to help. She commented multiple times how caringly you handled everything. So I thank you so much.



I just wished to express my sincere thanks for your caring service and professionalism, before and on the day of my Dad’s funeral. We really appreciate everything you and Nielsens did on the day. A number of friends have commented to us how different your people seemed compared to some of their (not so compassionate) experiences of funeral directors. I have already mentioned Nielsen Funerals to my friends and will not hesitate to recommend you. Thank you again.



We cannot thank you enough for your help, kindness and compassion. On behalf of my family I would like to express our sincere thanks for your unobtrusive, supportive and wonderful management of my husband’s celebration of his life and cremation. We were so impressed by your caring and considerate handling of everything – we could not have asked for more. It’s such a difficult time and you made it so much easier to bear.



Just a note to say thank you for a job well done, your staff were excellent, the young man who looked after his wife was so good, he missed nothing, so caring on such a sad day for their family. At your beautiful chapel your staff were on the ball, at the cemetery they were wonderful. The cold drink and shade was appreciated on such a hot day. I thought out funeral directors were good but your services were outstanding, keep up the good work. I said to my husband I would like your people to look after me if anything should happen, but we live on the Sunshine Coast. Thank you all.



How can I thank you for truly going the extra mile for us. I hope you know how much appreciated everything you did for us all at this very sad time. We understand that it’s your job but you go beyond and it really helps.



Heartfelt thanks for the care, comfort and compassion that you provided to our family on the recent passing of our beloved husband, father and Pop. Your professionalism, attention to detail, personal touch and sensitivity to our needs at the sad times were most appreciated.



We all really appreciated your ability and caring nature when dealing with our entire family after Dad’s death. You are wonderful people, we are blessed to have you help us during this time.



I would like to express our appreciation for how sensitively you managed all the activities involved in Mum’s funeral. Not only was your guidance most helpful but your understanding of each and every family member present was greatly appreciated. For one who attends so many such events your personal attention in the planning and the execution of proceedings left us with no doubt that we were, in our own right, celebrating something very important whilst also acknowledging a great loss. Thank you for your guidance and your sensitivity. I can see why you are so highly regarded by those in the clergy and those in aged care. Our greatest appreciation.



Thank you so much for the professional and caring way you approached all dealings with my family following the death of my Dad. It was a comfort to us that you were always available and had a wonderful source of knowledge for us to draw on. Our “thank you” seems so small compared to all you’ve done to say farewell to Dad. Our family has greatly appreciated your services.



Thank you for the manner in which you gave us professional, compassionate support. You managed to make us feel that no request was too small for you to accommodate.



Just a few lines to thank you and your team for the wonderful way you conducted the funeral arrangements for both Mum and Dad. I personally had never met you before we had to arrange a funeral when Dad died in June. From the first moment, you showed great consideration to our family and very professionally guided us through the options to help make the funerals for both Mum and Dad much easier and even more important, memorable. Your attention to detail was first class and the care shown by yourself and the team was very much appreciated. Please accept this letter of thanks from our family.



Our family wish to thank you very much for the care and compassion which was shown to us on the passing of our sister. The funeral service was exactly how Dad wanted it. Also, please thank the florist for the beautiful casket flowers.



I just wanted to send my heartfelt thanks to you for the wonderful way you handled Mum’s funeral. You made everything so easy for us and nothing was too much trouble. You are truly a gifted man and I feel it was such a blessing to have you at our funeral and in our lives for that day. We wish the best for you.



Many thanks for your wonderful care and attention to detail when arranging Dad’s funeral. You carried out your duties with so much kindness and understanding (as you always do) and it was a wonderful farewell to him. You are a wonderful sincere and special person and very well suited to your occupation.



I know you are acknowledged many times in the local paper and I’m sure I’m not the only one to write to you after your help and consideration. But I am moved to write to you and say that I want to say “thank you” for the special gift God has given you and how perfectly you carry out that gift. Three huge funerals in a very short space of time, carried out with grace were noticed by many. I wanted you to know it.



We as a family would like to sincerely thank you for the gentle care you showed to our darling husband, father, father-in-law and Pop. Your kindness and compassion in our time of need was and is very much appreciated. We will never forget the time you spent with us to make our sadness a little easier. Thank you once again for being so thoughtful.



I would like to take this opportunity to thank you for your kindness and help at this very sensitive time. You put my mind at rest and made a potentially difficult situation run as smoothly as it could, for that I’m eternally grateful.



Thank you seems to inadequate when I think of your efforts to handle our difficult time with such care and support. He would have been touched by the respect and dignity with which you handled everything, as indeed we were. My son said it takes someone very special to do this, and you are a very special man who we will never forget. Please know that you are much appreciated.



On behalf of my family I wish to sincerely thank you for helping arrange the final farewell of my father. The day was perfect, your attention to detail, professionalism and extreme kindness and thoughtfulness will always be remembered. Our heartfelt gratitude.



We cannot thank you enough for the way you supported us as we worked through the planning for the funeral while also trying to control the very raw emotions associated with the passing of a loved one. I felt so at peace at the funeral and it was a testimony to your guidance, your organisational skills and above all, your wonderful caring nature. You were able to somehow turn a negative into a positive and we cannot thank you enough.



I’m writing to express sincere thanks to you on behalf of my father and our family for your care and concern following the recent passing of my mother. You genuine care, understanding and compassionate manner in which you conducted the funeral arrangements and the service is very much appreciated and helped us to deal with this very sad occasion more easily. The assistance and friendship you have shown to Dad in the last few months is also very much appreciated, you have gone above and beyond, it’s the little things that make a difference and we know this has meant a lot to him, and also the family. Thank you again, and we wish you all the very best.



A special thank you for your expert advice and guidance, before and on the day of the funeral. You do a fantastic job. Your care and thoughtfulness was very much appreciated. Thanks also for applying for the funeral benefit on my behalf.



This is just a short note to say thank you for everything you did for Mum and also for us last week. You do such a great job and there were many comments on your lovely warm and professional manner. Thank you.



My family and I are so grateful for the care given to us by you and your wonderful staff on the occasion of our beloved’s funeral. You helped us plan and provided so beautifully everything we needed, and gently helped us all through a sad and difficult time. Although we were all so devastated, the day was a celebration of his long, well lived, joy filled, caring life – a true tribute to him. We appreciated your thoughtfulness and the help given to us by your staff and once again sincerely thank you.



Thank you for all the time and effort you put into the Service. We couldn’t have asked for a better person to have done it. You’re one of the special ones, so gifted at what you do. We greatly appreciated everything you did for us.



You made organising Dad’s funeral so easy. We just had to nod at the appropriate times and it all came together perfectly. Thanks for a great send off. Your impeccable service and thoughtfulness were so greatly appreciated by us at this difficult time. We could not have asked for a better tribute to our wife/mother. Our sincere thanks!



Just a brief note to thank you for the professional and respectful way in which you conducted the funeral service for my mother. Dad, myself and the rest of the family would like to say that the service met and went beyond our expectations and that Mum would herself have been happy with the simple but very reverent service. Thank you for the gentle way in which you dealt with us and in particular, my father.



We would like to sincerely thank you for all you did for us. Your gentle nature and efficiency really made a very difficult time much easier. We were so pleased with how the day went and feel he was honoured in a beautiful way. Many thanks for your kindness.



Thank you and your staff for the great organising of Mum’s funeral. It was very special for us and it was made so much easier by you. The music and flowers were “so Mum” and we feel would be exactly what she would have chosen. There were lots of comments from friends and family on how well it all went.



Thank you so much for the thoughtful way in which you managed Dad’s service and cremation. It was always going to be hard for us to say “good bye” but we feel you helped us do so in the best possible way. Thank you.



Thank you so much for the way you have helped make our Mum’s passing a time of celebration. You reassuring, patient approach and follow-through has helped make a difficult week bearable and positive for us all.



I want to thank you so very much for your caring and patient attention to our every need and to every detail relating to my mother’s funeral. We could not have asked for better service. Don’t ever lose that gentle nature, it is what makes you special. There is not one single thing that I could have wishes for better.



Thanking you personally and your colleagues at Nielsen Funerals for making a difficult time as smooth and uncomplicated as possible. A totally professional and empathetic approach in all aspects, to every detail.



I just wanted to let you know how impressed I was with your service. You have a special talent, thank you for all our care and organisation. I was pleased with his send off, it was important to our family that it all went well – it is all a matter of respect and care and you all showed that to our family. You have an excellent business, thank you for caring.



Thank you so much for all that you and your staff did for us over the time of my husband’s death. Your caring and compassionate nature is something that it truly unique. I am ever so grateful for the manner in which you treated him and I take great comfort knowing he was well looked after.



We would like to sincerely thank you for your organisation of my husband’s funeral. It was something, as a family, we wanted to be perfect and your care, compassion and attention to detail was much appreciated by us all, and the day was beautiful and just what we wanted for him. We are coping the best we can without the love of our lives and your assistance has made things easier for us. Thanks again, you really are a special person.



Thank you so much for the kindness you showed to myself and family. Also the respect you gave my daughter giving her the flowers and arranging everything, it was so perfect. Please take care, life is so fragile.



Thank you for your compassion, patience and support in helping to organise our mother’s funeral. With your help it was a memorable and dignified ceremony – we are forever grateful. Our sincere appreciation.



Your kindness and sympathy at this time are more appreciated than any words can ever express. I would like to sincerely thank you for the very professional and understanding manner in which you assisted my family when organising and overseeing my father’s funeral arrangements and I especially thank you for the assistance given to me on the Thursday Dad passed away at home.



Thank you very much for your care in handling the funeral of our dear Dad. Your sincere kindness and personal service touched our hearts and was a fitting tribute to Dad. It was a great comfort knowing you were attending to all the fine details and we didn’t have to worry. Thank you.

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